Effective Date: August 18, 2026
Bluegrass Institute ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from you when you visit our website, https://www.bluegrassinstitute.org/ (the "Site"), or interact with our SMS/text messaging program, and how we use, share, and protect that information.
Bluegrass Institute | 301 Washington St, Shelbyville, KY 40065
1. INFORMATION WE COLLECT
Personal Information:
We collect personal information that you voluntarily provide through contact forms, email signups, SMS/text message opt-ins, and other interactive features on our Site. This may include your name, email address, phone number, and any other details you choose to provide.
Non-Personal Information:
We collect non-personal information about your visit to our Site, including your IP address, browser type, operating system, and pages you view. This information is collected automatically through cookies, web beacons, and other tracking technologies.
2. HOW WE USE YOUR INFORMATION
Personal Information:
- To communicate with you and respond to your inquiries.
- To send you newsletters, updates, and marketing communications (including via email and SMS/text message) if you have opted in to receive them.
- To manage our relationship with you and improve our services.
Non-Personal Information:
- To analyze and improve the functionality and user experience of our Site.
- To track the effectiveness of our marketing efforts and serve targeted advertisements.
3. USE OF COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. Cookies are small text files placed on your device that help us recognize you and customize your experience.
Google Analytics:
We use Google Analytics to track and report website traffic and usage patterns. Google Analytics collects information such as your IP address, browser type, and pages visited. This data helps us understand how visitors use our Site and allows us to improve its functionality.
Advertising Pixels:
We use advertising pixels from platforms like Facebook to measure the effectiveness of our advertising campaigns and serve targeted ads. These pixels track your actions on our Site and help us deliver ads that are relevant to your interests.
Facebook Embeds:
Our Site may include embedded content from Facebook, such as videos or posts. Facebook may collect information about your interaction with this content, including your IP address and browser information.
4. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: We may engage third-party service providers to perform functions on our behalf, such as hosting, analytics, marketing, SMS/text messaging delivery, and customer support. These service providers have access to your personal information only to the extent necessary to perform their services and are required to maintain its confidentiality.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request from a governmental authority.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing information with subcontractors for support services, such as customer service, is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. SECURITY OF YOUR INFORMATION
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. YOUR CHOICES AND RIGHTS
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails, by texting STOP to our text messages, or by contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.
7. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. SMS/TEXT MESSAGING PROGRAM
If you opt in to receive text messages from Bluegrass Institute, the following terms apply in addition to the rest of this Privacy Policy.
Confirmation of Signup:
When you opt in to the service, we will send you a message to confirm your signup.
Consent to Receive Messages:
By opting in to messages, you agree to receive recurring automated marketing and informational text messages from Bluegrass Institute. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Bluegrass Institute. Bluegrass Institute reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Bluegrass Institute also reserves the right to change the short code, phone number, or alphanumeric sender from which messages are sent.
Your consent to receive marketing messages is not a condition of purchase.
Message and Data Rates:
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Carriers, including your mobile provider, are not liable for delayed or undelivered messages.
Cancellation:
Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Bluegrass Institute again, just sign up as you did the first time and Bluegrass Institute will start sending messages to you again.
Help and Support:
For support regarding our SMS/text messaging services, email us at contact@bluegrassinstitute.org or, if supported, text "HELP" to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Bluegrass Institute, you may also access instructions on how to unsubscribe and our company information by following that link.
Transfer of Number:
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply "STOP" from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at contact@bluegrassinstitute.org. The duty to inform us based on the above events is a condition of using this service to receive messages.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy, including the terms of our SMS/text messaging program, from time to time. Any changes will be reflected on this page with an updated effective date, and such changes will be effective immediately upon posting. If you do not agree to a change affecting our messaging program, you should cancel your enrollment in that program by texting STOP as described above. Your continued use of the Site, or continued enrollment in our messaging program, following any changes constitutes your acceptance of those changes. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy, our data practices, or our SMS/text messaging program, please contact us:
Bluegrass Institute 301 Washington St Shelbyville, KY 40065